Water Damage Restoration Services in Alcoa, Tennessee

 
 
 
 
 
 
 
  
 
 
 
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 Nykky Thompson 
 
 
 
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Brendan and Liam showed up and got the job complete. Thank you to the entire team for such a great job.
  
 
  
 
 
 
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 Christina M 
 
 
 
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I cannot recommend Patriot Restoration enough! We had an unexpected leak that ultimately required our entire bathroom and subfloor to be torn out.

Their team made what could have been an incredibly stressful situation so much easier. They were always on time, efficient, easy to communicate with, and took great care of our home. I was especially worried about mold and air quality, and they made me feel completely comfortable with the precautions they took throughout the work.

Everyone who came to our home was kind, knowledgeable, communicated well, and was genuinely great to work with. I’ll actually be sad to see them go, which is something I never thought I would say about having workers in my home! We are so grateful for everything they’ve done and highly recommend them to anyone without a moment’s hesitation.
  
 
  
 
 
 
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 Jeremy Cohen 
 
 
 
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Patriot Restoration is a first class operation. They were responsive, friendly, professional and extremely customer focused. I would gladly recommend them to anyone and would use them again.
  
 
  
 
 
 
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 Sharon Schumacher 
 
 
 
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TJ and Chandler and the whole Patriot Restoration crew were awesome to work with!   They responded to our emergency right away.  TJ put as at ease as much as possible when a disaster happens at your house.  Chandler had been super responsive and helpful throughout the whole process. I hope to not have to use restoration again as we don’t want another emergency with our house, but I would definitely ONLY use Patriot restoration in the future!!
  
 
  
 
 
 
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 Brian Davis 
 
 
 
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Had a small leak from my refrigerator that went unnoticed for a couple weeks, we think. I have hardwood floors and they were beginning to cup and there were gaps starting to form between the boards. Patriot came out, assessed the damage and placed some fans, dehumidifiers, and drying mats down. It took about 2 weeks, but the flooring laid back down and gaps closed back up. Very minimal damage, considering the initial assessment. Big shout out to Mr. Max who came out just about everyday, including weekends, and checked on things. He did an excellent job making sure everything stayed in the right places and worked with our schedule!
  
 
  
 
 
 
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 Cynthia Meek 
 
 
 
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We had some suspicious spots on our ceiling after we bought our new home. Robert came out and did moisture testing in our bathrooms and attic area. He was honest and said there was no evidence of a leak or existing moisture. Gave us instructions on how to paint bathrooms with quality paint made for bathroom to prevent moisture damage.
He was friendly, on time, and professional. We will call Robert again if ever the need arises.
  
 
  
 
 
 
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 Jerry Rowe 
 
 
 
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So an upstairs bathroom had a "tiny" leak, and our plumber fixed it, but said "You need to call insurance now." I did so, and my insurance company said I needed to call someone to do the "tear out" work immediately. I am very glad I called them.

Kevin (the co-owner) answered my text within a couple of hours, and came out the next day, and spent almost 2 hours taking pictures and recording measurements. This was so he could give a very detailed estimate to my insurance company. The level of detail in that estimate made it so clear to my insurer that my claim was approved right away.  To be clear: It was a big job that touched a LOT of rooms in my house.

When it came time to do the work, they were fast and efficient. The most "unpleasant" part was that they had to leave some industrial-level dehumidifying devices running for a few days, but this is trivial compared to what they were preventing. (Although, some people in this house like sleeping with a fan on, so they actively liked it.)

Patriot's team went above and beyond what I expected, too: They helped move stuff out of my garage and into a storage unit in the driveway. This was a huge help.

I was very happy to have them do the job. I hardly had to talk with the insurance company at all because of their careful measurements and rigor in their estimate.

If I ever have another disaster, I would work with them again.
They were all polite, helpful, and even helped me understand what they were doing. (Which only made me more appreciative to have them do all of the work, instead of trying to do it myself.)
  
 
  
 
 
 
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 Kim Ballard 
 
 
 
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This team is excellent! They work with you to mitigate all issues. Communication goes above and beyond your expectations.
  
 
  
 
 
 
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 Josh Hayes 
 
 
 
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Kevin and the team were quick to respond, provided professional and timely service.